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Privacy Policy 

Child Friendly

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When you come to see us for your ear surgery, we keep a "Health Diary" about you. This helps us ensure we take the best care of you. Here is how we keep your health information safe:

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📕 What’s in your Health Diary?

It’s a collection of notes about how tall you are, what medicine you might need, and pictures of your ears (like the ones from our fancy ear camera!).

 

🤝 We talk to your other "Team Members"

Sometimes, to be the best doctors we can be, we need to talk to other people who help you stay healthy—like the person who took your MRI pictures or your regular family doctor. This helps us ensure we don't miss any important clues!  🕵️

 

🤖 The AI Helper

We use a smart computer helper (called Heidi) to listen to our chat and write down notes so the doctor can look at you instead of a computer screen. Once the notes are written, the computer "forgets" the recording.

 

🛡️ Only the Pros

Only the people helping you get better (like your doctors and nurses) are allowed to look at your diary. We keep it locked up tight behind a digital "vault."

 

🙋‍♂️ It’s YOUR Diary!

If you ever want to know what we’ve written down, you can just ask! We’re happy to show you.
 

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                                                                                                                     01/05/2026

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